Refund policy

Hummel Teamwear Zero Returns Policy

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1. Policy Overview:

This Zero Returns Policy (“Policy”) applies to all purchases of Hummel Teamwear products. Unless a product is determined to be faulty due to manufacturing defects, all sales are considered final and may not be returned.

2. No Returns for Non-Faulty Items:

Hummel Teamwear will not accept returns for products that are not faulty. All sales are final, and once the transaction is completed, no returns, exchanges, or refunds will be provided.

3. Faulty Item Returns:

a. Definition: A "faulty" item refers to a product that has a manufacturing defect that affects its performance, appearance, or functionality.

b. Return Process: If you believe your purchased item is faulty:

i. Contact our customer service team within 14 days of receiving the product, providing detailed information about the fault and proof of purchase.

ii. Once approved, follow the provided instructions to return the item.

c. Inspection: Upon receipt, the product will be inspected by our team. If the item is determined to be faulty due to manufacturing defects, appropriate remedies such as replacement or refund will be provided.

d. Return Shipping: If the item is confirmed to be faulty, Hummel Teamwear will cover the return shipping costs. If the product is found to be non-faulty, the customer will bear the shipping costs.

4. Exceptions:

Hummel Teamwear reserves the right to determine, on a case-by-case basis, exceptions to this policy. Such exceptions may be based on special promotional periods, customer relationships, or other unique circumstances.

5. Rights & Responsibilities:

The customer is responsible for inspecting their order upon receipt and must notify Hummel Teamwear immediately if they suspect their product is faulty.

6. Policy Modification:

Hummel Teamwear reserves the right to modify this Policy at any time without prior notice. Any changes will be communicated through official channels, and customers are encouraged to review this Policy periodically.

Thank you for choosing Hummel Teamwear. If you have any questions regarding this policy or any other matter, please contact our customer service team.